Role Overview

Our project delivery team takes pride in providing first class audio-visual solutions to our expanding roster of live event clients worldwide. At Creative Technology London, we're seeking individuals who share our passion and possess extensive knowledge of the Music, Film & TV, Sporting, and corporate markets.

In this role, you'll be tasked with not only interpreting our clients' event requirements and aligning resources accordingly. You'll engage in follow-up communication to present our company's services through consultation and documented quotations. Additionally, you'll oversee project cost control, resource allocation, and acquisition to ensure the seamless delivery and guarantee of our services.

On-site, you'll lead the day-to-day operations, taking charge of the safe working practices of both company and freelance personnel. Building and maintaining client relationships for future business opportunities will also be a key responsibility in this role.

Primary Objectives

• Dealing directly with clients and being a central point of contact.
• Assessing client requirements and generating accurate quotations that adhere to commercial targets.
• High-level, accurate project delivery
• Delivery of great client service

Responsibilities

• Work closely with Account Management team, Sales and Business Development Teams.
• Create and execute project work plan.
• Identifies resources needed and assign equipment & crew resource.
• Negotiate contract for any outsourced contractor.
• Keep the company CRM up to date and accurate, constantly maintaining owned contact, clients, and opportunities.
• Manage day-to-day operational aspects of a project and delivery onsite.
• Carry out risk assessments and manage risk control on projects, while always liaising with client and other parties.
• Assess & create all necessary job specific Health & Safety documentation.

Skills/ Qualifications

• Good technical knowledge of Displays, Video, Audio and converged IP services used in live events.
• Working knowledge of Rigging and Lighting fundamentals.
• An understanding of what is involved in Project Management and the processes.
• Able to work under pressure.
• A positive attitude to dealing with people.
• Excellent organisational and time management skills.
• Good understanding of the Live Events industry.
• Technical knowledge of equipment functionality would be an advantage.
• Strong IT skills including MS Office.
• High level of attention to detail.
• Strong Interpersonal Skills.